Terms and conditions

These terms govern the contract between Nova Uni UG (Sicher durchs digitale Leben), Sirius Businesspark Industriestrasse 13 63755 Alzenau, Germany, and the consumer who buys learning access on www.nova-uni.com for the France storefront.

The trader is based in Germany. German law applies, excluding the CISG where permitted. Mandatory French consumer protections (in particular the Code de la consommation, including digital content and services rules) still apply if you live in France.

The product page is not a binding offer. The contract is formed when you complete checkout and we confirm by email or activate access, whichever is first. The contract language for this market is French; the French text prevails if the interface language differs.

The subject is a digital service: time-limited online access to the child and parent areas, courses, videos, interactive questions, tests and certificates. Access lasts 12 months unless the product page says otherwise. You do not receive permanent ownership of files.

You need a common device, a current browser and a stable connection. Material functionality and interoperability are shown before payment.

The price is the amount shown at checkout, including taxes as displayed. New paid orders go through Stripe Managed Payments and may appear as “Sold through Link”. Stripe is merchant of record for that payment. Nova Uni remains responsible for delivery, access and product support.

Conformity: the service and content must match the contract during the access period. You may require conformity, a price reduction or termination where French law allows.

You have 14 days from conclusion to withdraw (Art. L. 221-18). Details: /widerruf. Starting to use the platform does not by itself end that right. If you asked us to start during the cooling-off period and then withdraw, a proportionate amount for the service already provided may be due (Art. L. 221-25).

An adult must place the order. If the learner is under 18, the purchaser confirms they are a parent, guardian or otherwise authorised.

Access is personal. Content may not be copied, published, resold or shared with unauthorised third parties.

Nova Uni is fully liable for intent, gross negligence and injury to life, body or health. For slight negligence, only for essential duties and foreseeable typical loss.

we have not yet appointed a méd//ec.europa.eu/consumers/odr. Contact: support@nova-uni.com.