Condiciones generales

These terms govern the contract between Nova Uni UG (Sicher durchs digitale Leben), Sirius Businesspark Industriestrasse 13 63755 Alzenau, Germany, and the consumer who buys learning access on www.nova-uni.com for the Ireland storefront.

The trader is established in Germany. German law applies, excluding the CISG where permitted. Mandatory Irish consumer protections cannot be avoided by that choice of law — in particular the Consumer Rights Act 2022 (including digital content and digital services) and the European Union (Consumer Information, Cancellation and Other Rights) Regulations 2013 (S.I. No. 484/2013).

The product page is not a binding offer. The contract is formed when you complete checkout through the offered payment flow and we confirm the order by email or activate access, whichever happens first. The contract language for this market is English.

The subject is a digital service: time-limited online access to the child and parent areas, courses, videos, interactive questions, tests and certificates, as shown for the package. Access lasts 12 months from purchase unless the product page says otherwise. You do not receive permanent ownership of files. Videos and texts form part of that ongoing service; they are not a one-off download on a tangible medium.

You need a common device, a current browser and a stable internet connection. Material functionality and interoperability are shown before payment. The service is supplied continuously during the access period.

The price is the amount displayed at checkout, including taxes as shown. New paid orders are processed through Stripe Managed Payments and may appear as “Sold through Link”. Stripe is merchant of record for that transaction and issues the payment receipt. Nova Uni remains responsible for delivery, access and product support. Payment-receipt questions go to the support path named on the Stripe/Link receipt; access questions go to support@nova-uni.com.

Conformity: under the Consumer Rights Act 2022 the digital service and any digital content supplied with it must conform to the contract during the access period. If they do not, you may require the trader to bring them into conformity, a price reduction, or termination, as the Act allows. Updates needed to keep the service in conformity will be provided during that period.

You have 14 days from conclusion to cancel without giving a reason (S.I. No. 484/2013). Details and the model form: /widerruf. Because the main subject is ongoing platform access, starting to use the service does not by itself end that right. If you asked us to start during the cooling-off period and then cancel, a proportionate amount for the service already provided may be due. A one-off supply of digital content would end the cancellation right only if every statutory consent and acknowledgement requirement is met.

An adult must place the order. If the learner is under 18, the purchaser confirms they are a parent, guardian or otherwise authorised and will supervise use as appropriate.

Access is personal and non-transferable. Content may not be copied, published, resold or shared with unauthorised third parties.

Nova Uni is fully liable for intent, gross negligence and injury to life, body or health. For slight negligence, only for breach of essential duties and only for foreseeable, typical loss. Product-liability rules remain unaffected.

https://ec.europa.eu/consumers/odr. We are not obliged to use a particular alternative-dispute body unless the law requires it. Contact: support@nova-uni.com.