Terms and conditions

These terms apply to contracts between Nova Uni UG (Sicher durchs digitale Leben), Sirius Businesspark Industriestrasse 13 63755 Alzenau, and consumers who purchase learning access and digital course content on www.nova-uni.com.

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods where permitted. Mandatory consumer protections at your place of residence remain unaffected.

Listing a product is not a binding offer. The contract is formed when you complete checkout through the offered payment flow and we send an order confirmation by email or activate access, whichever happens first.

The subject is a digital service: time-limited online access to the child and parent areas, courses, videos, interactive questions, tests and certificates, as shown for the package. Access lasts 12 months from purchase unless the product page says otherwise. Permanent ownership of files is not included. Videos and texts form part of that ongoing service, not a one-off download.

You need a common device, a current browser and a stable internet connection. Material product-specific requirements are shown before purchase.

The price is the amount displayed at checkout, including the taxes shown. New paid orders are processed through Stripe Managed Payments and may appear as “Sold through Link”. Stripe is merchant of record for that transaction and issues the payment receipt. Nova Uni remains responsible for delivery, access and product support. Payment-receipt questions go to the support path named on the Stripe/Link receipt; access questions go to support@nova-uni.com.

EU/EEA consumers have 14 days from conclusion to withdraw. Details and the model form: /widerruf. Because this is ongoing platform access, starting to use it does not by itself end that right. If you asked us to start during the cooling-off period and then withdraw, a proportionate amount for the service already provided may be due. The early-loss rule for one-off digital content applies only if a separate content-supply contract is agreed and every statutory requirement is met.

The purchase must be completed by an adult. If the learner is under 18, the purchaser confirms they are a parent or legal guardian (or otherwise authorised) and will supervise the child’s use as required.

Access is personal and non-transferable. Content may not be copied, published, resold or shared with unauthorised third parties.

Nova Uni is fully liable for intent and gross negligence and for injury to life, body or health. For slight negligence Nova Uni is liable only for breach of essential contractual duties and only for foreseeable, typical damage. Product-liability rules remain unaffected.

The European Commission’s ODR platform is at https://ec.europa.eu/consumers/odr. We are not obliged and not willing to take part in a consumer-arbitration procedure unless the law requires it. Contact: support@nova-uni.com.