Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving reasons. The period is fourteen days from the day the contract is concluded.

To exercise the right, inform us (Nova Uni UG, Sirius Businesspark Industriestrasse 13 63755 Alzenau, email: support@nova-uni.com) by a clear statement (for example letter or email). You may use the model form below; it is not required. Sending the notice before the deadline is enough. You may also use any online withdrawal function on the site, if and when it is offered.

If you withdraw, we refund all payments without delay and at the latest within fourteen days of receiving the notice. For orders marked “Sold through Link”, Stripe as merchant of record usually refunds to the original payment method. Questions about course access go to us.

This contract is for an ongoing digital service (learning-platform access), not a one-off file delivery. Starting to use the platform does not by itself end the right. If you asked us to start during the cooling-off period and then withdraw, a proportionate charge for the service already provided may apply. The early-loss rule for one-off digital content applies only if you gave prior express consent, acknowledged the loss of the right, and we can prove it.

Model withdrawal form To Nova Uni UG, Sirius Businesspark Industriestrasse 13 I/We hereby with Ordered on: … Name: … Address: … Date: …